Refund Policy

Last updated 24 September 2026

I want buying from me to feel easy and clear, so here is exactly how refunds work. If your situation doesn't fit neatly into any of this, please email me at support@ladieswhoclaude.com and we'll talk it through.

The 30-day challenge

This covers Master Claude Code for Business Women and any future round of the challenge.

Before day 1

If you change your mind any time before the challenge begins, email me and I'll refund you in full, no questions asked.

From day 1 onwards

Once the first lesson goes out on day 1, you're in, and the challenge can no longer be refunded. That includes falling behind, missing a live call, or stepping away partway through. The challenge runs as a group on fixed dates, and your place is held for you from the start.

If life gets busy, you won't lose what you paid for. Every live call is recorded, every lesson stays in your inbox, and you can catch up at your own pace.

In-person classes

24 hours or more before the class

If you can't make it, let me know at least 24 hours before the class starts and I'll refund you in full.

Less than 24 hours before, or on the day

Refunds aren't guaranteed for cancellations within 24 hours of the class, or if you don't come. Seats are limited and it's usually too late for someone else to take yours. If something serious comes up, please still email me, because I'd always rather hear from you.

If I cancel or change a class

If I have to cancel a class, or change its date or venue, you can choose a full refund or a seat at another date.

1:1 sessions

If you need to cancel a 1:1 session, let me know at least 24 hours before it starts and I'll refund you in full. Refunds for cancellations within 24 hours of the session, or if you don't come, aren't guaranteed, because that time was set aside just for you.

The 0 to 1 Accelerator

The Accelerator is a bigger commitment, for both of us. It's a small group with only a few seats, and when someone leaves close to the start, there usually isn't time to offer that seat to anyone else. So the rules depend on when you cancel.

14 days or more before it starts

Email me and I'll refund you in full.

Less than 14 days before it starts

I'll refund everything you've paid except $1,100, the amount of one monthly payment. If you're on the payment plan and have only made your first payment, you won't owe anything more.

Once it has started

Once the first session has happened, you're in, and the Accelerator can no longer be refunded.

If you're paying in installments

The payment plan is a way to spread out the full price, and it isn't a monthly subscription you can cancel. When you choose it, you're committing to every payment, and they stay due even if you stop taking part. Payments are charged automatically to your card on the schedule you agreed to. If a payment doesn't go through, your 1:1 calls and group sessions pause until it's paid.

If you've only just paid

If you cancel within 14 days of paying and the Accelerator hasn't started yet, I'll refund you in full, whatever the date.

The recorded class

Because you get the whole recorded class the moment you buy it, recorded class purchases are final and can't be refunded.

How to ask for a refund

Email support@ladieswhoclaude.com with your name and what you bought. The time your email arrives is what counts for the deadlines above.

Refunds go back to the card you paid with, through Stripe. They usually show up within 5 to 10 business days, depending on your bank. If you paid in a currency other than US dollars, the amount you get back can differ slightly because of exchange rates.

Your rights

Nothing in this policy takes away any rights you have under the consumer law where you live.